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PUBLIC UTILITIES COMMISSION OF NEVADA (PUCN)
| Carson City Main Number (775) 684-6101 |
| Policy Fax Number (775) 684-6110 |
Fax Number (775) 684-6120 |
| Las Vegas Main Number (702) 486-7210 |
Las Vegas Fax Number (702) 486-7206 |
PUBLIC UTILITIES COMMISSION OF NEVADA
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ORGANIZATIONAL STRUCTURE |
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The Public Utilities Commission of Nevada (“Commission”) is divided into two general sections: Commission Policy/Administration and Regulatory Operations. Commission Policy/Administration includes the Commissioners, Executive Director, Administration, General Counsel, Utilities Hearing Officers, Policy Analysis, the Public Information Office, and Consumer Outreach. Regulatory Operations includes the enforcement and analytical staff of the Commission, containing the Director of Regulatory Operations, Staff Counsel, Resource and Market Analysis, Financial Analysis, Engineering, Rail Safety, and Consumer Complaint Resolution.
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COMMISSION POLICY/ADMINISTRATION
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Commission |
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The Commission is comprised of three Commissioners who are each appointed by the Governor to a four-year term. The Governor designates one Commissioner as Chairman.
In contested matters, rulemakings, and investigations, a Commissioner is assigned to govern the proceedings to act as the Presiding Officer. The Presiding Officer, in contested cases, acts in a quasi-judicial manner by receiving and ruling on the admissibility of evidence and amendments to pleadings, acting upon any pending motions which do not involve a final determination of the proceeding, issuing appropriate interim orders, ruling on all procedural matters, setting timeframes for oral testimony and making findings of fact and conclusions of law for the full Commission to approve. Witnesses are presented and are subject to cross-examination by the other parties, Commissioners and Commissioners’ advisors. Likewise, in rulemaking proceedings, the Presiding Officer receives public comment on proposed regulations.
All matters over which the Commission has supervision, control, jurisdiction or advisory power must be approved by a quorum of Commissioners during a public agenda meeting. Thus, during these meetings, the Commissioners vote on Regulatory Operation Staff (“Staff”) recommendations for resolution of matters which did not go to hearing, and vote on other recommendations presented by the Presiding Officer for final determination of matters in which hearings have been held. The Commissioners also vote on various administrative, legislative, legal and policy issues in state and federal regulatory matters, including those before the Federal Energy Regulatory Commission (“FERC”) and the Federal Communications Commission (“FCC”).
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Commissioners
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| Name | Title | Telephone | E-mail | Location |
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Alaina
Burtenshaw
| Chairman | (775) 684-6101 |
christensen@puc.nv.gov
| Las Vegas |
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Rebecca
Wagner
| Commissioner | (775) 684-6101 |
christensen@puc.nv.gov
| Carson City |
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David
Noble
| Commissioner | (775) 684-6101 |
christensen@puc.nv.gov
| Carson City |
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| The Executive Director serves as Chief Financial Officer and directs the daily operations of the Commission including without limitation, budget preparation, administration, human resources, media relations and consumer outreach, purchases and acquisitions made by the Commission and contracts and leases entered into by the Commission. The Executive Director also develops and implements policies and procedures to ensure the efficient operation of the Commission including Regulatory Operations. |
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Executive Director Staff
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| Name | Title | Telephone | E-mail | Location |
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Crystal
Jackson
| Executive Director | (775) 684-6177 | cjackson@puc.nv.gov | Carson City |
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Debra
Christensen
| Executive Assistant | (775) 684-6191 | christensen@puc.nv.gov | Carson City |
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Public Information Office
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| The Public Information Office is responsible for coordinating all external communications with the public, media, financial community, trade organizations and other interested groups. The Public Information Officer (PIO) monitors state legislative activities and produces reports as needed, and interacts with other state agencies and branches of local, state and federal government to increase understanding of Commission activities. |
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Public Information Office Staff
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| Name | Title | Telephone | E-mail | Location |
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Peter
Kostes
| Public Information Officer | (775) 684-6118 | pkostes@puc.nv.gov | Carson City |
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| Consumer Outreach is responsible for managing consumer outreach efforts to include: development and dissemination of outreach materials, development and tracking of outreach activities, and attending and speaking at community events. |
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Consumer Outreach Staff
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| Name | Title | Telephone | E-mail | Location |
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Dawn
Rivard
| Consumer Outreach Director | (702) 486-7214 | drivard@puc.nv.gov | Las Vegas |
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| Administration is responsible for the overall administrative operations of the Commission to include budget and fiscal management; assessments, fees and administrative fines; human resources and management services; computer systems and operations; and the Electronic Filings and Records Management System. |
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Administration Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Donna
Skau
| Commission Secretary | (775) 684-6197 | dskau@puc.nv.gov | Carson City |
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Breanne
Potter
| Asst Commission Secretary | (775) 684-6167 | bpotter@puc.nv.gov | Carson City |
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Kristy
Wahl
| Administrative Analyst | (775) 684-6187 | kwahl@puc.nv.gov | Carson City |
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Cari
Eaton
| Management Analyst II | (775) 684-6154 | ceaton@puc.nv.gov | Carson City |
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Jordan
Neubauer
| Accounting Assistant III | (775) 684-6198 | jneubauer@puc.nv.gov | Carson City |
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Desiree
DeGraff-Tese
| Accountant Tech II | (775) 684-6195 | ddegraff@puc.nv.gov | Carson City |
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Carla
Ulrych
| Admin Assistant IV | (775) 684-6168 | culrych@puc.nv.gov | Carson City |
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Nicole
Albright
| Admin Assistant III | (775) 684-6196 | nalbright@puc.nv.gov | Carson City |
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Lisa
Scott
| Admin Assistant III | (702) 486-7217 | lmscott@puc.nv.gov | Las Vegas |
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Elsa
Trejo
| Admin Assistant II | (775) 684-6101 | etrejo@puc.nv.gov | Carson City |
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Hannah
Harrison
| Admin Assistant I | (702) 486-7210 | hharrison@puc.nv.gov | Las Vegas |
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| Business Process Services is responsible for the Commission’s core business processes relating to docket management. This includes implementing processes necessary to support the acceptance and management of “legally defensible” electronic documents and records. Business Process Services also manages the master dockets, prepares agenda meeting notices and maintains the Commission’s master calendar. |
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Business Process Services Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Karen
Taylor
| Business Process Analyst II | (775) 684-6144 | kstaylor@puc.nv.gov | Carson City |
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Trisha
Osborne
| Business Process Analyst I | (775) 684-6112 | trosborne@puc.nv.gov | Carson City |
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Electronic Filings and Records Management
Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Rupert
White
| EFRM System Manager | (775) 684-6129 | rwhite@puc.nv.gov | Carson City |
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Computer Systems Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Jeffrey
D'Amario
| Manager, Systems Operations | (775) 684-6192 | jdamario@puc.nv.gov | Carson City |
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Tiffani
Wood
| IT Tech | (702) 486-7236 | tswood@puc.nv.gov | Las Vegas |
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| General Counsel is responsible for representing the Commission’s interests in all proceedings in state and federal court. The division represents the Commission's interests before various state and federal regulatory agencies including the FERC; counsels commissioners and administrative attorneys on legal and policy issues; and reviews and approves notices, orders, notices of agenda meetings, regulations, legislation and other legal documents prepared by administrative attorneys and the legal case manager. The division is also responsible for case management and reviewing the Commission's administrative procedures to assure compliance with the Administrative Procedures Act as well as other statutes and regulations applicable to the Commission. |
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General Counsel Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Jan
Cohen
| General Counsel | (702) 486-7242 | jcohen@puc.nv.gov | Las Vegas |
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Darci
Hayden
| Legal Research Assistant | (775) 684-6108 | dhayden@puc.nv.gov | Carson City |
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Meredith
Barnett
| Case Manager | (775) 684-6176 | mbarnett@puc.nv.gov | Carson City |
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Anna
Penrose-Levig
| Asst General Counsel | (775) 684-6174 | alevig@puc.nv.gov | Carson City |
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Jordan
Pinjuv
| Asst General Counsel | (702) 486-7237 | jpinjuv@puc.nv.gov | Las Vegas |
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| Administrative Attorneys are responsible for providing preliminary advice and counsel to the assigned Commissioner; interpreting relevant laws, regulations, policies and procedures as they apply to specific utility issues; drafting legally sufficient opinions, notices, orders and regulations for the Commissioners; and making fair and impartial recommendations to the Commissioners based on fact and conclusions of the law. |
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Administrative Attorneys
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| Name | Title | Telephone | E-mail | Location |
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Diana
Genasci
| Admin Attorney (Noble) | (775) 684-6173 | dgenasci@puc.nv.gov | Carson City |
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Garrett
Weir
| Admin Attorney (Wagner) | (775) 684-6185 | gweir@puc.nv.gov | Carson City |
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Shelly
Cassity
| Admin Attorney (Burtenshaw) | (702) 486-7218 | scassity@puc.nv.gov | Las Vegas |
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| The Utilities Hearing Officers hold administrative hearings on applications to provide utility services, tariff rates, financial practices, jurisdictional issues and consumer complaints, write administrative orders, and arbitrate disputes between telecommunications providers. The Utilities Hearing Officers schedule and preside over administrative proceedings including prehearing conferences, consumer sessions, workshops, mediations, arbitrations and hearings in rulemakings, investigations and contested cases. The Utilities Hearing Officers also research and analyze evidence while drafting orders and opinions based on the record as well as state and federal law, which is reviewed and voted on by the Commissioners. Finally, the Utilities Hearing Officers review petitions for reconsideration and draft appropriate responses.
The decisions of the Utilities Hearing Officers are subject to appeal by the Commission in the same manner that the decisions of a Presiding Officer are subject to appeal and review by the Commission. The Utilities Hearing Officers, however, are not able to vote on any matter before the Commission. |
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Utilities Hearing Officers Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Nancy
Wenzel
| Utilities Hearing Officer | (775) 684-6180 | nwenzel@puc.nv.gov | Carson City |
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| Policy Analysis is responsible for providing policy, technical support and advice to the Commissioners on various aspects of utility issues including telecommunications, electric, gas, water and sewer. This involves evaluating, analyzing and interpreting utility data; drafting opinions, orders and regulations and ensuring they are technically accurate, consistent and complete; and providing policy and technical assistance to the Commission during hearings and rulemaking sessions. The Policy Analysis also provides policy and technical assistance to General Counsel during all proceedings before state and federal courts as well as federal regulatory agencies. |
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Policy Analysis Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Paul
Anderson
| Manager, Policy Analysis | (775) 684-6182 | panderso@puc.nv.gov | Carson City |
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Karen
Olesky
| ARRA Policy Advisor | (702) 486-7908 | kolesky@puc.nv.gov | Las Vegas |
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David
Chairez
| Policy Advisor | (702) 486-7911 | dchairez@puc.nv.gov | Las Vegas |
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Jon
Davis
| Policy Advisor | (702) 486-7244 | jdavis@puc.nv.gov | Las Vegas |
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Craig
McDonnell
| Policy Advisor | (775) 684-6149 | cmcdonnell@puc.nv.gov | Carson City |
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Steve
Traxler
| Policy Advisor | (775) 684-7582 | straxler@puc.nv.gov | Carson City |
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REGULATORY OPERATIONS
Regulatory Operations Staff (“Staff”) appears and participates in cases before the Commission as an independent party, balancing the interests of ratepayers and utility shareholders to ensure safe and reliable service at a reasonable cost.
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DIRECTOR OF REGULATORY OPERATIONS
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| The Director of Regulatory Operations (“DRO”) supervises and manages all aspects of Staff, consisting of five technical divisions and Staff Counsel. The DRO ensures that all Staff employees perform at a high level of competence and professionalism; organizes and manages all Staff regulatory functions including resources to ensure timely completion of analyses and submission of testimony, comments, reports and other filings to the Commission; and makes recommendations to the Commission regarding public utility matters. Additionally, the DRO monitors public utilities’ compliance with applicable statutes, regulations and Commission orders. |
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Regulatory Operations Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Anne-Marie
Cuneo
| Dir of Regulatory Operations | (775) 684-6135 | amcuneo@puc.nv.gov | Carson City |
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Mahin
Quintero
| Executive Assistant | (775) 684-6105 | mquintero@puc.nv.gov | Carson City |
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| Staff Counsel performs the legal functions of Staff and is responsible for providing legal counsel and support to Staff management and employees. These duties include formulating legal strategy and legal positions regarding utility filings; drafting case discovery; reviewing utility filings for legal adequacy and content; and preparing pleadings, briefs, responses to petitions, stipulations and other filings applicable to the regulation of Nevada utilities. The division also reviews and assists in the development of Staff testimony and filings; ensures that Staff's positions are in compliance with Nevada statutes and regulations; represents Staff at Commission hearings and workshops; assists in the development of proposed regulations and legislation; and provides other legal support to Staff divisions. Staff Counsel is the only division within Staff that addresses, in some form, every case filed with the Commission. |
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Staff Counsel Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Tamara
Cordova
| Staff Counsel | (702) 486-7905 | tcordova@puc.nv.gov | Las Vegas |
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Tina
Roberts
| Supr, Lgl Secretary, Case Mngr | (775) 684-6141 | troberts@puc.nv.gov | Carson City |
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Zina
Hrycenko-Lee
| Legal Secretary | (775) 684-6102 | zinalee@puc.nv.gov | Carson City |
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Shayla
Hooker
| Legal Secretary | (702) 486-7275 | shooker@puc.nv.gov | Las Vegas |
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Samuel
Crano
| Asst Staff Counsel | (775) 684-6151 | scrano@puc.nv.gov | Carson City |
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Jermaine
Grubbs
| Asst Staff Counsel | (702) 486-7239 | jgrubbs@puc.nv.gov | Las Vegas |
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Cheryl
Hachman
| Legal Case Manager | (702) 486-7904 | chachman@puc.nv.gov | Las Vegas |
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Donald
Lomoljo
| Asst Staff Counsel | (775) 684-6121 | dlomoljo@puc.nv.gov | Carson City |
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Debrea
Terwilliger
| Asst Staff Counsel | (775) 684-6152 | dterwilliger@puc.nv.gov | Carson City |
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Louise
Uttinger
| Asst Staff Counsel | (775) 684-6124 | uttinger@puc.nv.gov | Carson City |
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| Resource and Market Analysis is responsible for all economic analyses of electric, natural gas and local telephone utility performance; rate designs; CPC applications; merger and competitive issue reviews; interconnection agreements; and other tariff reviews, including compliances. The division also provides information to the public regarding installation of renewable facilities, participation in the renewable portfolio standard and any incentive or subsidy programs available. |
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Resource and Market Analysis Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Yasuji
Otsuka
| Manager, Resource & Market | (775) 684-6131 | yotsuka@puc.nv.gov | Carson City |
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Cristina
Zuniga
| Economist | (775) 684-6127 | czuniga@puc.nv.gov | Carson City |
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Darci
Dalessio
| PEC Administrator | (775) 684-6171 | dalessio@puc.nv.gov | Carson City |
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Monsur
Ahmed
| Economist | (775) 684-6160 | mahmed@puc.nv.gov | Carson City |
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Anita
Castledine
| Economist | (775) 684-6162 | acastledine@puc.nv.gov | Carson City |
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Manny
Lopez
| Senior Economist | (775) 684-6163 | lopez@puc.nv.gov | Carson City |
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Anita
Whitmore
| Senior Utility Analyst | (775) 684-6138 | whitmore@puc.nv.gov | Carson City |
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Jeanne
Yaple
| Senior Utility Analyst | (775) 684-6157 | jyaple@puc.nv.gov | Carson City |
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| Financial Analysis is responsible for the project management and audit of general rate change applications and analysis of filings for electric, natural gas, telephone, water and wastewater utilities. Additionally, the division is responsible for the project management and audit of deferred energy and purchase gas adjustment applications and mobile home park filings, analyzing and processing applications for licenses, reviewing applications for certificates of public convenience and necessity and changes in ownership, reviewing annual report filings, tracking compliance for non-safety issues, and monitoring universal energy charge collections. |
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Financial Analysis Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Rex
Bosier
| Manager, Financial Analysis | (775) 684-6148 | rbosier@puc.nv.gov | Carson City |
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Mary
Thompson
| Admin Assistant III | (775) 684-6155 | mthompson@puc.nv.gov | Carson City |
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John
Brownrigg
| Financial Analyst | (702) 486-7241 | jbrownrigg@puc.nv.gov | Las Vegas |
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Fred
Buck
| Financial Analyst | (775) 684-6190 | fbuck@puc.nv.gov | Carson City |
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Kim
Lighthart
| Financial Analyst | (702) 486-7233 | klighthart@puc.nv.gov | Las Vegas |
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Nichole
Matzek
| Financial Analyst | (775) 684-6170 | nmatzek@puc.nv.gov | Carson City |
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Richard
Phillips
| Financial Analyst | (775) 684-6125 | raphillips@puc.nv.gov | Carson City |
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Matthew
Rice
| Financial Analyst | (702) 486-7276 | mrice@puc.nv.gov | Las Vegas |
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Mary
Sullivan
| Financial Analyst | (775) 684-6156 | msullivan@puc.nv.gov | Carson City |
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Charles
Whitman
| Financial Analyst | (702) 486-7906 | cwhitman@puc.nv.gov | Las Vegas |
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| Engineering is responsible for monitoring the implementation of electric renewable portfolio standards and demand-side management activities as well as forecasting Nevada’s electric energy and capacity requirements. The division monitors water and wastewater utilities for quality of service, environmental compliance and financial performance; and reviews UEPA applications for construction permits for compliance with environmental requirements for new water and/or wastewater facilities. The division also implements a gas pipeline safety program in conjunction with the U.S. Department of Transportation, Pipeline and Hazardous Materials Safety Administration. |
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Engineering Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Paul
Maguire
| Manager, Engineering | (775) 684-6143 | pmaguire@puc.nv.gov | Carson City |
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Beth
Dunning
| Admin Assistant III | (775) 684-6104 | bdunning@puc.nv.gov | Carson City |
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Gary
Cameron
| Resource Planning Engineer | (775) 684-6137 | gcameron@puc.nv.gov | Carson City |
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Adam
Danise
| Electrical Engineer | (702) 486-7299 | adanise@puc.nv.gov | Las Vegas |
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Jason
Dunphy
| Gas Pipeline Engineer | (775) 443-8968 | jdunphy@puc.nv.gov | Carson City |
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Mark
Harris
| ARRA Electrical Engineer | (775) 684-6165 | mpharris@puc.nv.gov | Carson City |
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Kenneth
Jones
| Gas Pipeline Engineer | (775) 684-6147 | kenjones@puc.nv.gov | Carson City |
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Percival
Lucban
| Electrical Engineer | (702) 486-7094 | plucban@puc.nv.gov | Las Vegas |
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Neil
Pascual
| Gas Pipeline Engineer | (702) 305-9519 | npascual@puc.nv.gov | Las Vegas |
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Edmund
Quaglieri
| Water Engineer | (775) 684-6179 | equaglieri@puc.nv.gov | Carson City |
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Craig
Rogers
| Gas Pipeline Engineer | (702) 469-6733 | crogers@puc.nv.gov | Las Vegas |
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Adam
Roney
| Senior Analyst | (775) 684-6140 | aroney@puc.nv.gov | Carson City |
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Clark
Stoner
| Senior Gas Pipeline Engineer | (775) 684-6139 | cstoner@puc.nv.gov | Carson City |
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Cynthia
Turiczek
| Senior Engineering Analyst | (775) 684-6146 | cturiczek@puc.nv.gov | Carson City |
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Wayne
Whitaker
| Gas Pipeline Engineer | (702) 249-9462 | wwhitaker@puc.nv.gov | Las Vegas |
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Jason
Woodruff
| Electrical Engineer | (775) 684-6133 | jwoodruff@puc.nv.gov | Carson City |
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| Rail Safety in conjunction with the U.S. Department of Transportation, Federal Railroad Administration participates in the enforcement of federal safety regulations and orders applicable to railroad track, hazardous materials shipments, rolling equipment and operations in Nevada. The division also reviews applications to modify or construct new railroad crossings. |
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Rail Safety Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Vic
Crumley
| Safety Supervisor, Railway | (702) 486-7907 | vcrumley@puc.nv.gov | Las Vegas |
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Roland
Figueroa
| Safety Specialist III, Railway | (702) 486-7274 | rfigueroa@puc.nv.gov | Las Vegas |
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Jerrina
McKinney
| Safety Specialist III, Railway | (702) 486-7216 | mckinney@puc.nv.gov | Las Vegas |
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Thomas
Miller
| Safety Specialist III, Railway | (702) 486-7240 | tlmiller@puc.nv.gov | Las Vegas |
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| Consumer Complaint Resolution is responsible for responding to utility consumer needs, problems and inquiries. The division is responsible for receiving, investigating and mediating complaints that arise between customers and their serving utilities including electric, gas, telecommunications, water and sewer. The division also tracks complaint levels and apprises the Commission of arising problem areas. Additionally, it makes recommendations to the Commission and the utilities regarding possible changes in policies or practices relating to the improvement of customer service and complaint resolution. |
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Consumer Complaint Resolution Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Chris
Sewell
| Manager, Consumer Complaint | (775) 684-6119 | csewell@puc.nv.gov | Carson City |
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Karina
Aldana
| Admin Assistant III | (702) 486-7228 | kaldana@puc.nv.gov | Las Vegas |
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Kellie
Bowman
| Compliance Investigator II | (775) 684-6117 | bowman@puc.nv.gov | Carson City |
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Alicia
Cager
| Compliance Investigator II | (702) 486-7910 | acager@puc.nv.gov | Las Vegas |
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Erika
Hernandez
| Compliance Investigator II | (702) 486-7235 | hernandez@puc.nv.gov | Las Vegas |
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Azucena
Maldonado
| Compliance Investigator II | (702) 486-7230 | maldonado@puc.nv.gov | Las Vegas |
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