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EFRM System Requirements - System Requirements and How to Install Required Components
 Introduction
 Requirements
 Special Considerations 
 First Time Component Download Process
 Contacts
 Frequently Asked Questions
 Using the EFRM Sytem - Table of Contents
 

Introduction

The Public Utilities Commission of Nevada ("Commission") uses EMC Documentum's ApplicationXtender to store images and EMC Documentum's ApplicationXtender Web Access (WX) to provide Internet access to the images. If your computer does not meet the requirements listed below you will not have the ability to take advantage of the full functionallity provided by the ApplicationXtender Web access (WX).

However, documents can be viewed in the Carson City Office. There are also public computers available in both the Carson City and Las Vegas offices to use for research. Copies of documents can be obtained using the copy request form on our website or in person at the Carson City or Las Vegas office. Please allow up to 5 business days to process your request.

Requirements

  • PC or laptop with Microsoft Windows 2000, XP, or newer operating system
  • Microsoft Internet Explorer 7.0 or higher *
  • Internet connection (DSL, cable, or T1 speed recommended)
  • Administrative rights to PC or laptop when installing the following ActiveX controls
            IRCViewer (required to view, print and export documents) **
            IRCResultSet (required to search text within a document)  **
            These components may be installed directly by clicking here.
  • Additional requirements for Windows 7 users

* Mac users will have limited functionality and display issues on this website. Microsoft Windows users using browsers other than Internet Explorer may have limited access to the document images stored on this website.If the menu items on the left do not function properly with your browser, please use the "Site Map" link near the bottom of the menu.  The Site Map page is strictly hyperlinks and will work with any browser.
** These ActiveX components will be installed on the first attempt to view a document or search within a document. These ActiveX components may not be supported in browsers other than Internet Explorer.

Special Considerations

Successful access to the Commission's EFRM system depends on the user's ability to download components and receive images at his or her workstation. The use of a "dial-up" connection to download components needed to access the EFRM system is not recommended.  However, once the required components are installed using a high speed interface, a dial-up connection may provide adequate, if also very slow, access to the system. High speed connections are strongly recommended. 

The first time a user attempts to display a document, ApplicationXtender Web Access (WX) will respond by attempting to install the controls required by the browser to display the images. 

In order for the ActiveX controls to be installed, the installation must be allowed by the browser security settings, and either the user must have administrative rights to the PC, or if the computer is on a network the system administrator must allow the installation.  If the prompts to install the controls do not appear, they may be blocked at the network level;   your system administrator should be contacted for help if this occurs.

We recommend permanently allowing pop-ups for this web site. 


First Time Component Download Process

Please respond positively to all download prompts.  Prompts will not appear for components already installed on the user's computer.  The available downloads include:

  • IRCViewer (Downloaded one time on the first access of a document)
  • IRCResult (Execute an adhoc search to force a 1 time download of this control)

Procedure to Install Components Necessary for Viewing Documents:

Step 1.  Select one of the docket pages via the Commission web site menu.

Step 2.  Click the View button located in the left column.  This will launch the interface to Application Web Access (WX).

The WX screen will display the Query Results window that contains the list of documents that make up the selected docket.  From this display it is possible to select, search and view the contents of the documents that make up the docket (Figure 1).  

Figure 1
 

Step 3.  Click on the document icon at the left end of a row (Figure 2) . 

Figure 2

First time users will be prompted to download the required ActiveX components. If a pop-up blocker is running, a yellow bar may appear at the top of the browser window (Figure 3) notifying the user that a pop-up has been blocked or a control is waiting to be downloaded and installed.

Step 4.  Click the Close button on the Information Bar pop-up, if displayed (Figure 3).

Note: The following screens are shown using Internet Explorer 7.  If you are using a different version of IE your screens may be slightly different. 

Figure 3
 

Step 5. Click on the yellow bar at the top of the screen and select Install ActiveX Control... (Figure 4).
This will download the IRCViewer.cab file that contains the ActiveX control to be installed.

Figure 4
 

Step 6. Click Install to install the IRCViewer (Figure 5). 

Figure 5

Once the installation is complete the selected document will open in a separate window (Figure 6).
This procedure is complete and will not need to be performed again.


Figure 6

 

Procedure to Install Components Necessary for Searching Text within documents:

A second ActiveX control must be installed to enable searching for text within documents. To install this control perform the steps listed below.

Step 1.  From a Query Results screen, place a check mark in one or more boxes next to a document.  (Repeat steps 1 and 2 from previous procedure to open a query results screen.)  Click the Text Search icon on the toolbar as shown (Figure 7).

Figure 7 

Step 2.  Close the Information Bar pop-up if displayed (Figure 8).

Figure 8 
 

Step 3. Click the yellow bar at the top of the screen and select Install ActiveX Control... (Figure 9).
This will download the IRCResultSet.cab file that contains the ActiveX control to be installed.

Figure 9

Step 4.  Click Retry if the pop-up below appears (Figure 10).

Figure 10 
 

Step 5. Click Install to install the IRCResultSet (Figure 11).

Figure 11

Once the control is installed the text search function is available (Figure 12). This procedure will not need to be repeated.

Figure 12

 

For help using EMC Documentum's ApplicationXtender Web Access and the Commission's EFRM system, please proceed to the EFRM Help screens.


EFRM Help - Table of Contents  EFRM Overview  Troubleshooting  Contacts

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