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PUBLIC UTILITIES COMMISSION OF NEVADA (PUCN)
| Carson City Main Number (775) 684-6101 |
| Policy Fax Number (775) 684-6110 |
Fax Number (775) 684-6120 |
| Las Vegas Main Number (702) 486-7210 |
Las Vegas Fax Number (702) 486-7206 |
PUBLIC UTILITIES COMMISSION OF NEVADA
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Organizational Structure |
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The Public Utilities Commission of Nevada (“Commission”) is divided into two general sections: Commission Policy/Administration and Regulatory Operations. Commission Policy/Administration includes the Commissioners, the Executive Director, Administration, General Counsel, Hearing Officers and Policy Analysis. Regulatory Operations includes the enforcement and analytical staff of the Commission, containing the Director of Regulatory Operations, Staff Counsel, Resource and Market Analysis, Financial Analysis, Engineering, Rail Safety and Consumer Complaint Resolution.
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COMMISSION POLICY/ADMINISTRATION
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| The Commission has three Commissioners appointed by the Governor to a four-year term with one designated as the Chairman by the Governor. Each Commissioner presides over assigned dockets, handling all aspects of adjudication of the issues presented. The Commissioner then presents a final proposal for a vote by all three Commissioners. |
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Commissioners
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| Name | Title | Telephone | E-mail | Location |
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Alaina
Burtenshaw
| Chairman | (775) 684-6101 |
christensen@puc.nv.gov
| Las Vegas |
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Rebecca
Wagner
| Commissioner | (775) 684-6101 |
christensen@puc.nv.gov
| Carson City |
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David
Noble
| Commissioner | (775) 684-6101 |
christensen@puc.nv.gov
| Carson City |
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| The
Executive Director, under the authority of the Commission as a whole, is appointed by and serves at
the pleasure of the Commission.
The Executive Director directs the daily operations of the agency. The Executive Director also serves as chief financial officer and supervises
and manages the overall administrative operations of the agency, to include Regulatory Operations.
The Executive Director ensures that all employees perform at a high level of competence and
professionalism. |
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Executive Director Staff
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| Name | Title | Telephone | E-mail | Location |
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Crystal
Jackson
| Executive Director | (775) 684-6177 | cjackson@puc.nv.gov | Carson City |
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Debra
Christensen
| Executive Assistant | (775) 684-6191 | christensen@puc.nv.gov | Carson City |
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Public Information Office
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| Public Information Office is responsible for coordinating all external communications with the public, media, financial community, trade organizations and other interested groups. The Public Information Officer (PIO) monitors state legislative activities and produces reports as needed, and interacts with other state agencies and branches of local, state and federal government to increase understanding of Commission activities. Additionally, the PIO is responsible for the production and dissemination of news releases and various reports and other printed material. |
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Public Information Office Staff
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| Name | Title | Telephone | E-mail | Location |
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Peter
Kostes
| Public Information Officer | (775) 684-6118 | pkostes@puc.nv.gov | Carson City |
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| Consumer Outreach is responsible for promoting public understanding of the Commission and its function, providing opportunities for interested persons to acquire information relating to issues pending before the Commission, and assisting individuals and organizations interested in the comment processes available through consumer sessions and other proceedings. This outreach takes place through presentations to business and community organizations, displays at various community events, production and dissemination of informational brochures, and management of the Commission website. |
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Consumer Outreach Staff
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| Name | Title | Telephone | E-mail | Location |
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Dawn
Rivard
| Consumer Outreach Director | (702) 486-7214 | drivard@puc.nv.gov | Las Vegas |
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| Administration is responsible for the overall administrative operations of the Commission to include budget and fiscal management; assessments, fees and administrative fines; human resources and management services; computer systems and operations; and docketing and record keeping. |
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Administration Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Donna
Skau
| Commission Secretary | (775) 684-6197 | dskau@puc.nv.gov | Carson City |
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Breanne
Potter
| Asst Commission Secretary | (775) 684-6167 | bpotter@puc.nv.gov | Carson City |
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Kristy
Wahl
| Administrative Analyst | (775) 684-6187 | kwahl@puc.nv.gov | Carson City |
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Cari
Eaton
| Management Analyst II | (775) 684-6154 | ceaton@puc.nv.gov | Carson City |
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Jordan
Neubauer
| Accounting Assistant III | (775) 684-6198 | jneubauer@puc.nv.gov | Carson City |
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Desiree
DeGraff-Tese
| Accountant Tech II | (775) 684-6195 | ddegraff@puc.nv.gov | Carson City |
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Carla
Ulrych
| Admin Assistant IV | (775) 684-6168 | culrych@puc.nv.gov | Carson City |
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Nicole
Albright
| Admin Assistant III | (775) 684-6196 | nalbright@puc.nv.gov | Carson City |
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Lisa
Scott
| Admin Assistant III | (702) 486-7217 | lmscott@puc.nv.gov | Las Vegas |
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Elsa
Trejo
| Admin Assistant II | (775) 684-6101 | etrejo@puc.nv.gov | Carson City |
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Hannah
Harrison
| Admin Assistant I | (702) 486-7210 | hharrison@puc.nv.gov | Las Vegas |
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| Business Process Services is responsible for the Commission’s core business processes relating to docket management. This includes implementing processes necessary to support the acceptance and management of “legally defensible” electronic documents and records. Business Process Services also manages the master dockets, prepares agenda meeting notices and maintains the Commission’s master calendar. |
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Business Process Services Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Karen
Taylor
| Business Process Analyst II | (775) 684-6144 | kstaylor@puc.nv.gov | Carson City |
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Trisha
Osborne
| Business Process Analyst I | (775) 684-6112 | trosborne@puc.nv.gov | Carson City |
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Electronic Filings and Records Management
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| Electronic Filings and Records Management (EFRM) System Management is responsible for ensuring that: the Commission’s EFRM System is operational and available for use by employees of the Commission; access to public records stored in the EFRM System is available and accessible by utilities, the general public, media and other governmental entities; the technical infrastructure of the system is leveraged, enhanced and maintained based on the needs of the Commission; the records stored in the system can be archived for historical purposes; the system supports the submission of electronic filings submitted over the Internet and over the counter; the EFRM System security is maintained; and support, training and documentation for use of the EFRM System is available. |
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Electronic Filings and Records Management
Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Rupert
White
| EFRM System Manager | (775) 684-6129 | rwhite@puc.nv.gov | Carson City |
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| Computer Systems is responsible for the direct provision of computer assistance services to all employees of the Commission; oversight and maintenance of the local area network for the Commission; maintenance and updates of the database applications programs and records management system used by the Commission for docketing and docket tracking; security and data integrity of the database tables where the docketing information is stored; and oversight and maintenance of the Commission's video conferencing system and website. |
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Computer Systems Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Jeffrey
D'Amario
| Manager, Systems Operations | (775) 684-6192 | jdamario@puc.nv.gov | Carson City |
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| General Counsel is responsible for representing the Commission’s interests in all proceedings in state and federal court. The division: represents the Commission's interests before various state and federal regulatory agencies including the FERC; counsels commissioners and administrative attorneys on legal and policy issues; and reviews and approves notices, orders, notices of agenda meetings, regulations, legislation and other legal documents prepared by administrative attorneys and the legal case manager. The division is also responsible for case management and reviewing the Commission's administrative procedures to assure compliance with the Administrative Procedures Act as well as other statutes and regulations applicable to the Commission. |
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General Counsel Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Jan
Cohen
| General Counsel | (702) 486-7242 | jcohen@puc.nv.gov | Las Vegas |
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Darci
Hayden
| Legal Research Assistant | (775) 684-6108 | dhayden@puc.nv.gov | Carson City |
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Meredith
Barnett
| Case Manager | (775) 684-6176 | mbarnett@puc.nv.gov | Carson City |
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Anna
Penrose-Levig
| Asst General Counsel | (775) 684-6174 | alevig@puc.nv.gov | Carson City |
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Jordan
Pinjuv
| Asst General Counsel | (702) 486-7237 | jpinjuv@puc.nv.gov | Las Vegas |
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| Administrative Attorneys are responsible for: providing preliminary advice and counsel to the assigned Commissioner; interpreting relevant laws, regulations, policies and procedures as they apply to specific utility issues; drafting legally sufficient opinions, notices, orders and regulations for the Commissioners; and making fair and impartial recommendations to the Commissioners based on fact and conclusions of the law. |
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Administrative Attorneys
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| Name | Title | Telephone | E-mail | Location |
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Diana
Genasci
| Admin Attorney (Noble) | (775) 684-6173 | dgenasci@puc.nv.gov | Carson City |
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Garrett
Weir
| Admin Attorney (Wagner) | (775) 684-6185 | gweir@puc.nv.gov | Carson City |
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Shelly
Cassity
| Admin Attorney (Burtenshaw) | (702) 486-7218 | scassity@puc.nv.gov | Las Vegas |
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| The Commission currently has two Hearing Officers appointed by the Commissioners. Each Hearing Officer presides over assigned dockets, handling all aspects of adjudication of the issues presented. The Hearing Officer then presents a final proposal for a vote by all three Commissioners. |
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Hearing Officers
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| Name | Title | Telephone | E-mail | Location |
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Nancy
Wenzel
| Utilities Hearing Officer | (775) 684-6180 | nwenzel@puc.nv.gov | Carson City |
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| Policy Analysis is responsible for providing technical support and advice to the Commissioners. This
involves evaluating, analyzing and interpreting utility data; drafting orders and regulations and
ensuring they are technically accurate, consistent and complete; and providing technical assistance
to the Commission during hearings and rulemaking sessions. The division also provides technical
assistance to General Counsel during all proceedings before state and federal courts as well as
federal regulatory agencies. |
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Policy Analysis Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Paul
Anderson
| Manager, Policy Analysis | (775) 684-6182 | panderso@puc.nv.gov | Carson City |
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Karen
Olesky
| ARRA Policy Advisor | (702) 486-7908 | kolesky@puc.nv.gov | Las Vegas |
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David
Chairez
| Policy Advisor | (702) 486-7911 | dchairez@puc.nv.gov | Las Vegas |
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Jon
Davis
| Policy Advisor | (702) 486-7244 | jdavis@puc.nv.gov | Las Vegas |
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Craig
McDonnell
| Policy Advisor | (775) 684-6149 | cmcdonnell@puc.nv.gov | Carson City |
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Steve
Traxler
| Policy Advisor | (775) 684-7582 | straxler@puc.nv.gov | Carson City |
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REGULATORY OPERATIONS
Regulatory Operations Staff (“Staff”) appears and participates in cases before the Commission as an independent party, balancing the interests of ratepayers and utility shareholders to ensure safe and reliable service at just and reasonable rates.
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| The Director of Regulatory Operations supervises and manages all aspects of Regulatory Operations,
consisting of Staff Legal Counsel and five technical divisions. Responsibilities include: organizing and
managing all regulatory functions, making recommendations to the Commission regarding public
utility matters, and assuring that consumer issues are resolved fairly. |
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Regulatory Operations Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Anne-Marie
Cuneo
| Dir of Regulatory Operations | (775) 684-6135 | amcuneo@puc.nv.gov | Carson City |
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Mahin
Quintero
| Executive Assistant | (775) 684-6105 | mquintero@puc.nv.gov | Carson City |
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| Staff Legal Counsel is responsible for providing legal counsel and support to Regulatory Operations
management and employees. These duties include: formulating legal strategy and legal positions
regarding utility filings; drafting case discovery; reviewing utility filings for legal adequacy and
content; and preparing pleadings, briefs, responses to petitions, stipulations and other filings
applicable to the regulation of Nevada utilities. |
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Staff Legal Counsel Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Tamara
Cordova
| Staff Counsel | (702) 486-7905 | tcordova@puc.nv.gov | Las Vegas |
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Tina
Roberts
| Supr, Lgl Secretary, Case Mngr | (775) 684-6141 | troberts@puc.nv.gov | Carson City |
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Zina
Hrycenko-Lee
| Legal Secretary | (775) 684-6102 | zinalee@puc.nv.gov | Carson City |
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Shayla
Hooker
| Legal Secretary | (702) 486-7275 | shooker@puc.nv.gov | Las Vegas |
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Samuel
Crano
| Asst Staff Counsel | (775) 684-6151 | scrano@puc.nv.gov | Carson City |
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Jermaine
Grubbs
| Asst Staff Counsel | (702) 486-7239 | jgrubbs@puc.nv.gov | Las Vegas |
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Cheryl
Hachman
| Legal Case Manager | (702) 486-7904 | chachman@puc.nv.gov | Las Vegas |
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Donald
Lomoljo
| Asst Staff Counsel | (775) 684-6121 | dlomoljo@puc.nv.gov | Carson City |
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Debrea
Terwilliger
| Asst Staff Counsel | (775) 684-6152 | dterwilliger@puc.nv.gov | Carson City |
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Louise
Uttinger
| Asst Staff Counsel | (775) 684-6124 | uttinger@puc.nv.gov | Carson City |
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| Resource and Market Analysis is responsible for all economic analyses of public utility performance;
rate design; operating authority; mergers; competition; interconnection; and tariff reviews, and monitoring universal energy charge
collections. The
division also provides information to the public regarding installation of renewable facilities,
participation in the renewable portfolio standard, and the availability of incentive or subsidy
programs. |
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Resource and Market Analysis Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Yasuji
Otsuka
| Manager, Resource & Market | (775) 684-6131 | yotsuka@puc.nv.gov | Carson City |
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Cristina
Zuniga
| Economist | (775) 684-6127 | czuniga@puc.nv.gov | Carson City |
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Darci
Dalessio
| PEC Administrator | (775) 684-6171 | dalessio@puc.nv.gov | Carson City |
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Monsur
Ahmed
| Economist | (775) 684-6160 | mahmed@puc.nv.gov | Carson City |
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Anita
Castledine
| Economist | (775) 684-6162 | acastledine@puc.nv.gov | Carson City |
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Ronald
Knecht
| Senior Economist | (775) 684-6134 | rknecht@puc.nv.gov | Carson City |
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Manny
Lopez
| Economist | (775) 684-6163 | lopez@puc.nv.gov | Carson City |
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Anita
Whitmore
| Senior Utility Analyst | (775) 684-6138 | whitmore@puc.nv.gov | Carson City |
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Jeanne
Yaple
| Senior Utility Analyst | (775) 684-6157 | jyaple@puc.nv.gov | Carson City |
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| Financial Analysis is responsible for all financial analyses of public utility performance, including
project management and audit of deferred energy and purchase gas adjustments, mobile home park
utility expenditures, operating authority, and annual reporting. |
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Financial Analysis Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Rex
Bosier
| Manager, Financial Analysis | (775) 684-6148 | rbosier@puc.nv.gov | Carson City |
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Mary
Thompson
| Admin Assistant III | (775) 684-6155 | mthompson@puc.nv.gov | Carson City |
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John
Brownrigg
| Financial Analyst | (702) 486-7241 | jbrownrigg@puc.nv.gov | Las Vegas |
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Fred
Buck
| Financial Analyst | (775) 684-6190 | fbuck@puc.nv.gov | Carson City |
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Kim
Lighthart
| Financial Analyst | (702) 486-7233 | klighthart@puc.nv.gov | Las Vegas |
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Nichole
Matzek
| Financial Analyst | (775) 684-6170 | nmatzek@puc.nv.gov | Carson City |
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Richard
Phillips
| Financial Analyst | (775) 684-6125 | raphillips@puc.nv.gov | Carson City |
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Matthew
Rice
| Financial Analyst | (702) 486-7276 | mrice@puc.nv.gov | Las Vegas |
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Mary
Sullivan
| Financial Analyst | (775) 684-6156 | msullivan@puc.nv.gov | Carson City |
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Charles
Whitman
| Financial Analyst | (702) 486-7906 | cwhitman@puc.nv.gov | Las Vegas |
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| Engineering is responsible for monitoring the implementation of electric renewable portfolio standards and demand-side management activities as well as forecasting Nevada’s electric energy and capacity requirements. The division monitors water and wastewater utilities for quality of service, environmental compliance and financial performance; and reviews UEPA applications for construction permits for compliance with environmental requirements for new water and/or wastewater facilities. The division also implements a gas pipeline safety program in conjunction with the U.S. Department of Transportation, Pipeline and Hazardous Materials Safety Administration. |
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Engineering Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Paul
Maguire
| Manager, Engineering | (775) 684-6143 | pmaguire@puc.nv.gov | Carson City |
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Beth
Dunning
| Admin Assistant III | (775) 684-6104 | bdunning@puc.nv.gov | Carson City |
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Gary
Cameron
| Resource Planning Engineer | (775) 684-6137 | gcameron@puc.nv.gov | Carson City |
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Adam
Danise
| Electrical Engineer | (702) 486-7299 | adanise@puc.nv.gov | Las Vegas |
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Jason
Dunphy
| Gas Pipeline Engineer | (775) 443-8968 | jdunphy@puc.nv.gov | Carson City |
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Mark
Harris
| ARRA Electrical Engineer | (775) 684-6165 | mpharris@puc.nv.gov | Carson City |
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Kenneth
Jones
| Gas Pipeline Engineer | (775) 684-6147 | kenjones@puc.nv.gov | Carson City |
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Percival
Lucban
| Electrical Engineer | (702) 486-7094 | plucban@puc.nv.gov | Las Vegas |
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Neil
Pascual
| Gas Pipeline Engineer | (702) 305-9519 | npascual@puc.nv.gov | Las Vegas |
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Edmund
Quaglieri
| Senior Engineering Analyst | (775) 684-6179 | equaglieri@puc.nv.gov | Carson City |
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Craig
Rogers
| Gas Pipeline Engineer | (702) 469-6733 | crogers@puc.nv.gov | Las Vegas |
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Adam
Roney
| Senior Analyst | (775) 684-6140 | aroney@puc.nv.gov | Carson City |
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Clark
Stoner
| Senior Gas Pipeline Engineer | (775) 684-6139 | cstoner@puc.nv.gov | Carson City |
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Janelle
Thomas
| Water Engineer | (775) 684-6146 | jkthomas@puc.nv.gov | Carson City |
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Wayne
Whitaker
| Gas Pipeline Engineer | (702) 249-9462 | wwhitaker@puc.nv.gov | Las Vegas |
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Jason
Woodruff
| Electrical Engineer | (775) 684-6133 | jwoodruff@puc.nv.gov | Carson City |
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| Rail Safety in conjunction with the U.S. Department of Transportation, Federal Railroad Administration participates in the enforcement of federal safety regulations and orders applicable to railroad track, hazardous materials shipments, rolling equipment and operations in Nevada. The division also reviews applications to modify or construct new railroad crossings. |
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Rail Safety Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Vic
Crumley
| Safety Supervisor, Railway | (702) 486-7907 | vcrumley@puc.nv.gov | Las Vegas |
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Roland
Figueroa
| Safety Specialist III, Railway | (702) 486-7274 | rfigueroa@puc.nv.gov | Las Vegas |
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Jerrina
McKinney
| Safety Specialist III, Railway | (702) 486-7216 | mckinney@puc.nv.gov | Las Vegas |
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Thomas
Miller
| Safety Specialist III, Railway | (702) 486-7240 | tlmiller@puc.nv.gov | Las Vegas |
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| Consumer Complaint Resolution is responsible for responding to utility consumer needs, problems and inquiries. The division is responsible for receiving, investigating and mediating complaints that arise between customers and their serving utilities including electric, gas, telecommunications, water and sewer. The division also tracks complaint levels and apprises the Commission of arising problem areas. Additionally, it makes recommendations to the Commission and the utilities regarding possible changes in policies or practices relating to the improvement of customer service and complaint resolution. |
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Consumer Complaint Resolution Staff Members
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| Name | Title | Telephone | E-mail | Location |
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Karina
Aldana
| Admin Assistant III | (702) 486-7228 | kaldana@puc.nv.gov | Las Vegas |
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Kellie
Bowman
| Compliance Investigator II | (775) 684-6117 | bowman@puc.nv.gov | Carson City |
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Alicia
Cager
| Compliance Investigator II | (702) 486-7910 | acager@puc.nv.gov | Las Vegas |
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Erika
Hernandez
| Compliance Investigator II | (702) 486-7235 | hernandez@puc.nv.gov | Las Vegas |
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Azucena
Maldonado
| Compliance Investigator II | (702) 486-7230 | maldonado@puc.nv.gov | Las Vegas |
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Chris
Sewell
| Senior Compliance Investigator | (775) 684-6119 | csewell@puc.nv.gov | Carson City |
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