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Organizational Structure

The Public Utilities Commission of Nevada (“Commission”) is divided into two general sections: Commission Policy/Administration and Regulatory Operations. Commission Policy/Administration includes the Commissioners, Executive Director, Administration, General Counsel, Utilities Hearing Officers, Policy Analysis, the Public Information Office, and Consumer Outreach. Regulatory Operations includes the enforcement and analytical staff of the Commission, containing the Director of Regulatory Operations, Staff Counsel, Resource and Market Analysis, Financial Analysis, Engineering, Rail Safety, and Consumer Complaint Resolution.



Commission Policy/Administration

Commission

The Commission is comprised of three Commissioners who are each appointed by the Governor to a four-year term. The Governor designates one Commissioner as Chairman.

In contested matters, rulemakings, and investigations, a Commissioner is assigned to govern the proceedings to act as the Presiding Officer. The Presiding Officer, in contested cases, acts in a quasi-judicial manner by receiving and ruling on the admissibility of evidence and amendments to pleadings, acting upon any pending motions which do not involve a final determination of the proceeding, issuing appropriate interim orders, ruling on all procedural matters, setting timeframes for oral testimony and making findings of fact and conclusions of law for the full Commission to approve. Witnesses are presented and are subject to cross-examination by the other parties, Commissioners and Commissioners’ advisors. Likewise, in rulemaking proceedings, the Presiding Officer receives public comment on proposed regulations.

All matters over which the Commission has supervision, control, jurisdiction or advisory power must be approved by a quorum of Commissioners during a public agenda meeting. Thus, during these meetings, the Commissioners vote on Regulatory Operation Staff (“Staff”) recommendations for resolution of matters which did not go to hearing, and vote on other recommendations presented by the Presiding Officer for final determination of matters in which hearings have been held. The Commissioners also vote on various administrative, legislative, legal and policy issues in state and federal regulatory matters, including those before the Federal Energy Regulatory Commission (“FERC”) and the Federal Communications Commission (“FCC”).


Commissioners

NameTitleTelephoneE-mailLocation
Alaina Burtenshaw Chairman(775) 684-6101 christensen@puc.nv.gov Las Vegas
Rebecca Wagner Commissioner(775) 684-6101 christensen@puc.nv.gov Carson City
David Noble Commissioner(775) 684-6101 christensen@puc.nv.gov Carson City
Executive Director
The Executive Director serves as Chief Financial Officer and directs the daily operations of the Commission including without limitation, budget preparation, administration, human resources, media relations and consumer outreach, purchases and acquisitions made by the Commission and contracts and leases entered into by the Commission. The Executive Director also develops and implements policies and procedures to ensure the efficient operation of the Commission including Regulatory Operations.

Executive Director Staff

NameTitleTelephoneE-mailLocation
Crystal  Jackson Executive Director(775) 684-6177cjackson@puc.nv.govCarson City
Debra  Christensen Executive Assistant(775) 684-6191christensen@puc.nv.govCarson City
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Public Information Office
The Public Information Office is responsible for coordinating all external communications with the public, media, financial community, trade organizations and other interested groups. The Public Information Officer (PIO) monitors state legislative activities and produces reports as needed, and interacts with other state agencies and branches of local, state and federal government to increase understanding of Commission activities.

Public Information Office Staff

NameTitleTelephoneE-mailLocation
Peter  Kostes Public Information Officer(775) 684-6118pkostes@puc.nv.govCarson City
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Consumer Outreach
Consumer Outreach is responsible for managing consumer outreach efforts to include: development and dissemination of outreach materials, development and tracking of outreach activities, and attending and speaking at community events.

Consumer Outreach Staff

NameTitleTelephoneE-mailLocation
Dawn  Rivard Consumer Outreach Director(702) 486-7214drivard@puc.nv.govLas Vegas
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Administration
Administration is responsible for the overall administrative operations of the Commission to include budget and fiscal management; assessments, fees and administrative fines; human resources and management services; computer systems and operations; and the Electronic Filings and Records Management System.

Administration Staff Members

NameTitleTelephoneE-mailLocation
Donna  Skau Commission Secretary(775) 684-6197dskau@puc.nv.govCarson City
Breanne  Potter Asst Commission Secretary(775) 684-6167bpotter@puc.nv.govCarson City
Nichole  Shafer Financial Officer(775) 684-6195nshafer@puc.nv.govCarson City
Kelly  Frantz Management Analyst II(775) 684-6134krfrantz@puc.nv.govCarson City
Skylar  Petersen Accounting Assistant III(775) 684-6181spetersen@puc.nv.govCarson City
Ann  Scott Administrative Analyst(775) 684-6187amscott@puc.nv.govCarson City
Kristy  Wahl Senior Utility Analyst(775) 684-6198kwal@puc.nv.govCarson City
Sabrena  Cusick Admin Assistant IV(775) 684-6168scusick@puc.nv.govCarson City
Blanca  Castillo Admin Assistant III(775) 684-6196bcastillo@puc.nv.govCarson City
Cassandra  Jones Admin Assistant II(775) 684-6101cjones@puc.nv.govCarson City
Teresa  Skanks Admin Assistant III(702) 486-7217tskanks@puc.nv.govLas Vegas
Lacy  Wynant Admin Assistant I(702) 486-7210lwynant@puc.nv.govLas Vegas
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Business Process Services
Business Process Services is responsible for the Commission’s core business processes relating to docket management. This includes implementing processes necessary to support the acceptance and management of “legally defensible” electronic documents and records. Business Process Services also manages the master dockets, prepares agenda meeting notices and maintains the Commission’s master calendar.

Business Process Services Staff Members

NameTitleTelephoneE-mailLocation
Karen  Lakarosky Business Process Analyst II(775) 684-6144klakarosky@puc.nv.govCarson City
Trisha  Osborne Business Process Analyst I(775) 684-6112trosborne@puc.nv.govCarson City

Electronic Filings and Records Management Staff Members

NameTitleTelephoneE-mailLocation
Rupert  White EFRM System Manager(775) 684-6129rwhite@puc.nv.govCarson City

Computer Systems Staff Members

NameTitleTelephoneE-mailLocation
Jeffrey  D'Amario Manager, Systems Operations(775) 684-6192jdamario@puc.nv.govCarson City
Tiffani  Wood IT Tech(702) 486-7236tswood@puc.nv.govLas Vegas
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General Counsel
General Counsel is responsible for representing the Commission’s interests in all proceedings in state and federal court. The division represents the Commission's interests before various state and federal regulatory agencies including the FERC; counsels commissioners and administrative attorneys on legal and policy issues; and reviews and approves notices, orders, notices of agenda meetings, regulations, legislation and other legal documents prepared by administrative attorneys and the legal case manager. The division is also responsible for case management and reviewing the Commission's administrative procedures to assure compliance with the Administrative Procedures Act as well as other statutes and regulations applicable to the Commission.

General Counsel Staff Members

NameTitleTelephoneE-mailLocation
Carolyn  Tanner General Counsel(775) 684-6188ctanner@puc.nv.govCarson City
Elizabeth  Avram Legal Research Assistant(775) 684-6108eavram@puc.nv.govCarson City
Shelly  Cassity Asst General Counsel(702) 486-7218scassity@puc.nv.govLas Vegas
Andrew  Hall Legal Case Manager(702) 486-7242ahall@puc.nv.govLas Vegas
Garrett  Weir Asst General Counsel(775) 684-6185gweir@puc.nv.govCarson City
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Administrative Attorneys
Administrative Attorneys are responsible for providing preliminary advice and counsel to the assigned Commissioner; interpreting relevant laws, regulations, policies and procedures as they apply to specific utility issues; drafting legally sufficient opinions, notices, orders and regulations for the Commissioners; and making fair and impartial recommendations to the Commissioners based on fact and conclusions of the law.

Administrative Attorneys

NameTitleTelephoneE-mailLocation
Hayley  Williamson Admin Attorney (Noble)(775) 684-6173hwilliamson@puc.nv.govCarson City
Roman  Borisov Admin Attorney (Wagner)(775) 684-6152rborisov@puc.nv.govCarson City
Matthew  Fox Admin Attorney (Burtenshaw)(702) 486-7096msfox@puc.nv.govLas Vegas
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Utilities Hearings Officers
The Utilities Hearing Officers hold administrative hearings on applications to provide utility services, tariff rates, financial practices, jurisdictional issues and consumer complaints, write administrative orders, and arbitrate disputes between telecommunications providers. The Utilities Hearing Officers schedule and preside over administrative proceedings including prehearing conferences, consumer sessions, workshops, mediations, arbitrations and hearings in rulemakings, investigations and contested cases. The Utilities Hearing Officers also research and analyze evidence while drafting orders and opinions based on the record as well as state and federal law, which is reviewed and voted on by the Commissioners. Finally, the Utilities Hearing Officers review petitions for reconsideration and draft appropriate responses. The decisions of the Utilities Hearing Officers are subject to appeal by the Commission in the same manner that the decisions of a Presiding Officer are subject to appeal and review by the Commission. The Utilities Hearing Officers, however, are not able to vote on any matter before the Commission.

Utilities Hearing Officers Staff Members

NameTitleTelephoneE-mailLocation
Donald  Lomoljo Utilities Hearing Officer(775) 684-6121dlomoljo@puc.nv.govCarson City
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Policy Analysis
Policy Analysis is responsible for providing policy, technical support and advice to the Commissioners on various aspects of utility issues including telecommunications, electric, gas, water and sewer. This involves evaluating, analyzing and interpreting utility data; drafting opinions, orders and regulations and ensuring they are technically accurate, consistent and complete; and providing policy and technical assistance to the Commission during hearings and rulemaking sessions. The Policy Analysis also provides policy and technical assistance to General Counsel during all proceedings before state and federal courts as well as federal regulatory agencies.

Policy Analysis Staff Members

NameTitleTelephoneE-mailLocation
Craig  McDonnell Manager, Policy Analysis(775) 684-6149cmcdonnell@puc.nv.govCarson City
Paul  Anderson Policy Advisor(775) 684-6182panderso@puc.nv.govCarson City
John  Candelaria Policy Advisor(702) 486-4497jcandelaria@puc.nv.govLas Vegas
Jon  Davis Policy Advisor(702) 486-7244jdavis@puc.nv.govLas Vegas
Steve  Traxler Policy Advisor(775) 684-7582straxler@puc.nv.govCarson City
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Regulatory Operations
Regulatory Operations Staff (“Staff”) appears and participates in cases before the Commission as an independent party, balancing the interests of ratepayers and utility shareholders to ensure safe and reliable service at a reasonable cost.
Director of Regulatory Operations
The Director of Regulatory Operations (“DRO”) supervises and manages all aspects of Staff, consisting of five technical divisions and Staff Counsel. The DRO ensures that all Staff employees perform at a high level of competence and professionalism; organizes and manages all Staff regulatory functions including resources to ensure timely completion of analyses and submission of testimony, comments, reports and other filings to the Commission; and makes recommendations to the Commission regarding public utility matters. Additionally, the DRO monitors public utilities’ compliance with applicable statutes, regulations and Commission orders.

Regulatory Operations Staff Members

NameTitleTelephoneE-mailLocation
Anne-Marie  Cuneo Dir of Regulatory Operations(775) 684-6135amcuneo@puc.nv.govCarson City
Mahin  Quintero Executive Assistant(775) 684-6105mquintero@puc.nv.govCarson City
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Staff Counsel
Staff Counsel performs the legal functions of Staff and is responsible for providing legal counsel and support to Staff management and employees. These duties include formulating legal strategy and legal positions regarding utility filings; drafting case discovery; reviewing utility filings for legal adequacy and content; and preparing pleadings, briefs, responses to petitions, stipulations and other filings applicable to the regulation of Nevada utilities. The division also reviews and assists in the development of Staff testimony and filings; ensures that Staff's positions are in compliance with Nevada statutes and regulations; represents Staff at Commission hearings and workshops; assists in the development of proposed regulations and legislation; and provides other legal support to Staff divisions. Staff Counsel is the only division within Staff that addresses, in some form, every case filed with the Commission.

Staff Counsel Staff Members

NameTitleTelephoneE-mailLocation
Tammy  Cordova Staff Counsel(702) 486-7905tcordova@puc.nv.govLas Vegas
Tina  Roberts Supr, Lgl Secretary, Case Mngr(775) 684-6141troberts@puc.nv.govCarson City
Zina  Hrycenko-Lee Legal Secretary(775) 684-6102zinalee@puc.nv.govCarson City
Shayla  Hooker Legal Secretary(702) 486-7275shooker@puc.nv.govLas Vegas
Meredith  Barnett Asst Staff Counsel(775) 684-7583mbarnett@puc.nv.govCarson City
Samuel  Crano Asst Staff Counsel(775) 684-6151scrano@puc.nv.govCarson City
Jermaine  Grubbs Asst Staff Counsel(702) 486-7239jgrubbs@puc.nv.govLas Vegas
Cheryl  Hachman Legal Case Manager(702) 486-7904chachman@puc.nv.govLas Vegas
Louise  Uttinger Asst Staff Counsel(775) 684-6124uttinger@puc.nv.govCarson City
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Resource and Market Analysis
Resource and Market Analysis is responsible for all economic analyses of electric, natural gas and local telephone utility performance; rate designs; CPC applications; merger and competitive issue reviews; interconnection agreements; and other tariff reviews, including compliances. The division also provides information to the public regarding installation of renewable facilities, participation in the renewable portfolio standard and any incentive or subsidy programs available.

Resource and Market Analysis Staff Members

NameTitleTelephoneE-mailLocation
Yasuji  Otsuka Manager, Resource & Market(775) 684-6131yotsuka@puc.nv.govCarson City
Darci  Dalessio PEC Administrator(775) 684-6171dalessio@puc.nv.govCarson City
Anita  Castledine Economist(775) 684-6162acastledine@puc.nv.govCarson City
Manny  Lopez Senior Economist(775) 684-6163lopez@puc.nv.govCarson City
Karen  Olesky Economist(702) 486-7908kolesky@puc.nv.govLas Vegas
Swetha  Venkat Economist(702) 486-7095svenkat@puc.nv.govLas Vegas
Anita  Whitmore Senior Utility Analyst(775) 684-6138whitmore@puc.nv.govCarson City
Cristina  Zuniga Economist(775) 684-6127czuniga@puc.nv.govCarson City
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Financial Analysis
Financial Analysis is responsible for the project management and audit of general rate change applications and analysis of filings for electric, natural gas, telephone, water and wastewater utilities. Additionally, the division is responsible for the project management and audit of deferred energy and purchase gas adjustment applications and mobile home park filings, analyzing and processing applications for licenses, reviewing applications for certificates of public convenience and necessity and changes in ownership, reviewing annual report filings, tracking compliance for non-safety issues, and monitoring universal energy charge collections.

Financial Analysis Staff Members

NameTitleTelephoneE-mailLocation
Rex  Bosier Manager, Financial Analysis(775) 684-6148rbosier@puc.nv.govCarson City
Jennifer  Sturm Admin Assistant III(775) 684-6155jsturm@puc.nv.govCarson City
John  Brownrigg Financial Analyst(702) 486-7241jbrownrigg@puc.nv.govLas Vegas
Fred  Buck Financial Analyst(775) 684-6190fbuck@puc.nv.govCarson City
Pamala  Ganger Financial Analyst(775) 684-6156pganger@puc.nv.govCarson City
Kim  Lighthart Financial Analyst(702) 486-7233klighthart@puc.nv.govLas Vegas
Nichole  Matzek Financial Analyst(775) 684-6170nmatzek@puc.nv.govCarson City
Richard  Phillips Financial Analyst(775) 684-6125raphillips@puc.nv.govCarson City
Matthew  Rice Financial Analyst(702) 486-7276mrice@puc.nv.govLas Vegas
Charles  Whitman Financial Analyst(702) 486-7906cwhitman@puc.nv.govLas Vegas
Peter  Young Financial Analyst(775) 684-6136pmyoung@puc.nv.govCarson City
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Engineering
Engineering is responsible for monitoring the implementation of electric renewable portfolio standards and demand-side management activities as well as forecasting Nevada’s electric energy and capacity requirements. The division monitors water and wastewater utilities for quality of service, environmental compliance and financial performance; and reviews UEPA applications for construction permits for compliance with environmental requirements for new water and/or wastewater facilities. The division also implements a gas pipeline safety program in conjunction with the U.S. Department of Transportation, Pipeline and Hazardous Materials Safety Administration.

Engineering Staff Members

NameTitleTelephoneE-mailLocation
Paul  Maguire Manager, Engineering(775) 684-6143pmaguire@puc.nv.govCarson City
Cynthia  Martin Admin Assistant III(775) 684-6104cmartin@puc.nv.govCarson City
Gary  Cameron Resource Planning Engineer(775) 684-6137gcameron@puc.nv.govCarson City
Adam  Danise Electrical Engineer(702) 486-7299adanise@puc.nv.govLas Vegas
Kelly  Everson Gas Pipeline Engineer(702) 249-9462keverson@puc.nv.govLas Vegas
Mark  Harris Electrical Engineer(775) 684-6165mpharris@puc.nv.govCarson City
Kenneth  Jones Gas Pipeline Engineer(775) 684-6147kenjones@puc.nv.govCarson City
Percival  Lucban Electrical Engineer(702) 486-7094plucban@puc.nv.govLas Vegas
Neil  Pascual Gas Pipeline Engineer(702) 305-9519npascual@puc.nv.govLas Vegas
Edmund  Quaglieri Water Engineer(775) 684-6179equaglieri@puc.nv.govCarson City
Craig  Rogers Gas Pipeline Engineer(702) 469-6733crogers@puc.nv.govLas Vegas
Adam  Roney Senior Analyst(775) 684-6140aroney@puc.nv.govCarson City
Ken  Saarem Gas Pipeline Engineer(775) 443-8968ksaarem@puc.nv.govCarson City
Clark  Stoner Senior Gas Pipeline Engineer(775) 684-6139cstoner@puc.nv.govCarson City
Cynthia  Turiczek Senior Engineering Analyst(775) 684-6146cturiczek@puc.nv.govCarson City
Jason  Woodruff Electrical Engineer(775) 684-6133jwoodruff@puc.nv.govCarson City
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Rail Safety
Rail Safety in conjunction with the U.S. Department of Transportation, Federal Railroad Administration participates in the enforcement of federal safety regulations and orders applicable to railroad track, hazardous materials shipments, rolling equipment and operations in Nevada. The division also reviews applications to modify or construct new railroad crossings.

Rail Safety Staff Members

NameTitleTelephoneE-mailLocation
Vic  Crumley Safety Supervisor, Railway(702) 486-7907vcrumley@puc.nv.govLas Vegas
Coby  Cates Safety Specialist III, Railway(702) 486-7216ccates@puc.nv.govLas Vegas
Roland  Figueroa Safety Specialist III, Railway(702) 486-7274rfigueroa@puc.nv.govLas Vegas
Thomas  Miller Safety Specialist III, Railway(702) 486-7240tlmiller@puc.nv.govLas Vegas
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Consumer Complaint Resolution
Consumer Complaint Resolution is responsible for responding to utility consumer needs, problems and inquiries. The division is responsible for receiving, investigating and mediating complaints that arise between customers and their serving utilities including electric, gas, telecommunications, water and sewer. The division also tracks complaint levels and apprises the Commission of arising problem areas. Additionally, it makes recommendations to the Commission and the utilities regarding possible changes in policies or practices relating to the improvement of customer service and complaint resolution.

Consumer Complaint Resolution Staff Members

NameTitleTelephoneE-mailLocation
Peter  Kostes Manager, Consumer Complaint(775) 684-6118pkostes@puc.nv.govCarson City
Kellie  Nichols Senior Compliance Investigator(775) 684-6117kdnichols@puc.nv.govCarson City
Alicia  Cager Compliance Investigator II(702) 486-7910acager@puc.nv.govLas Vegas
Erika  Hernandez Compliance Investigator II(702) 486-7235hernandez@puc.nv.govLas Vegas
Nicole  Kennedy Compliance Investigator I(775) 684-6119nkennedy@puc.nv.govCarson City
Lisa  Scott Compliance Investigator I(702) 486-7230lmscott@puc.nv.govLas Vegas
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