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Consumer Information   

Northern Nevada: (775) 684-6100
Southern Nevada: (702) 486-2600
 
 

Consumer Complaints
How to File a Complaint with the PUCN (PDF)
Ask a Question/Complaint Form

Consumer Sessions

Scheduled Consumer Sessions

Consumer Bill of Rights
Overview
Telephone Service (NAC 704.305 - 421)
Gas & Electric Service (NAC 704.302 - 390)

General Information

Service Lists
Consumer FAQs
Preguntas Más Frecuentes del Consumidor

Low-Income & Other Consumer Assistance
National Do Not Call Registry
Nevada Bureau of Consumer Protection (BCP)
Nevada Fight Fraud
Nevada Energy Assistance Program
Nevada Weatherization Assistance
Slamming/Cramming
Call 811 Before You Dig! (PDF)

Conserve & Save Money!
Save Energy, Save Money! (PDF)
Save Water, Save Money! (PDF)

Renewable Energy
Choosing a Wind or Solar Renewable Energy System (PDF)
Choosing a Solar Contractor (PDF)
Choosing a Wind Contractor (PDF)

Understanding Utility Regulation in Nevada

Deferred Energy Rate Case
General Rate Case Process (PDF)

Understanding Your Bill
AT&T Sample Bill
Century Link Sample Bill
NV Energy (Southern Nevada) Sample Bill
NV Energy (Northern Nevada) Sample Bill
Southwest Gas Company Sample Bill





Carson City Office
1150 East William Street
Carson City, NV  89701
Phone: (775) 684-6101
Fax: (775) 684-6110
Consumer Complaints: (775) 684-6100
Las Vegas Office
9075 West Diablo Drive, Suite 250
Las Vegas, NV  89148
Phone: (702) 486-7210
Fax: (702) 486-7206
Consumer Complaints: (702) 486-2600
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